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Improve your CX productivity with Blackchair

Source: https://blackchair.medium.com/how-to-maximize-roi-when-migrating-to-genesys-...

How To Maximize Roi When Migrating To Genesys Cloud Services -- Blackchair

Automating data translation can help CX engineers streamline the migration process. By investing in the right automated management platform, engineers can not only automate the data translation process but also oversee the rate of data transfer on both source and destination platforms. Hence, if there is an issue, finding the cause and remediating it would be much easier to repair errors. This would help streamline troubleshooting and double productivity during the migration process.

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Optimizing CX Platforms to Make Agents Happy | Blackchair
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