Cloud Tech Developments That Could Impact CX | Blackchair

A survey revealed that global spending on cloud services was PS46.3 billion in...

How To Create Greater CX System Visibility With A CX Management Solution

When running an expansive CX network with hundreds of CX agents...

The Best Way To Incorporate Omnichannel CX | Blackchair

Omnichannel CX service is quickly becoming the norm in CX standards.

It...

Need a solution to attain complete CX system visibility

Need to ensure business integrity of design and that day-to-day business is running...

How To Maximize Roi When Migrating To Genesys Cloud Services -- Blackchair

Automating data translation can help CX engineers streamline the...

Streamline contact center migration for efficient and accurate results - Blackchair

CX needs evolve, you need new platforms to meet...

Accelerate your time to value with the right CX management platform

Blackchair can translate relevant configuration data from your legacy...

CX, UC, Automation frameworks, premise and cloud platforms

Complete subscription solution includes DevOps software, process and expert...

Using a "moving" company when you're migrating your CX systems is a no-brainer!

Using a "moving" company when you're migrating your CX...

Blackchair's project management team, packed with high quality skills and industry experience, will help you effectively enhance your project and...

Blackchair can develop a sophisticated cloud audit system that can track changes, note who made the changes, compare the current state of the...