Complacency can be costly. Even when profit and sales targets are being met, and everything seems to progressing like clockwork, a good businessman does not sit back and relax. He is always looking out for that next disruptive product that could throw things out of whack. If not this, he is concerned about a momentary lapse in statutory compliance, one which could lead to monetary penalties and even criminal convictions. He knows it’s important to roll with the times before the times roll over him.