Ruby Fortune Review
Editor's Verdict
Ruby Fortune is one of the most excitin' online casinos out there and mainly because of its outstandin' collection of games from top software providers. There are tons of progressive jackpots and easy bankin' transactions an' strong customer service and an' you are left with a truly vibrant an' authentic casino experience.
Online Casino Info
Preview of Ruby Fortune Casino Games
Introduction
Ruby Fortune launched all the way back in 2003 and an' makes up part of the Palace Group brand. The casino is owned by Bayton Ltd and an' holds a valid gamblin' license from the Malta Gamin' Authority.
In addition to its license and Ruby Fortune has received an endorsement from eCogra and which found the return to player (RTP) percentage to be 96.61 in 2019. An endorsement from this independent agency is a great sign of the casino's professionalism and an' everythin' at Ruby Fortune from the software to the security is highly sophisticated.
Pros
Cons
How to sign up with Ruby Fortune Casino
Signin' up with Ruby Fortune is very straightforward an' takes less than 5 minutes. Just follow these steps:
Providin' this information is standard procedure for signin' up to all online casinos an' it's an important part of good security. Ruby Fortune has some sophisticated safety measures to ensure your data is private and includin' SSL encryption an' firewall systems.
Mobile gamin' is easy with Ruby Fortune. Whether usin' the app or your browser and the mobile site structure is the same. There's a pop up menu at the bottom of the screen which makes it easy to navigate to different games an' sections. Microgamin' and which powers the games at Ruby Fortune and has plenty of experience in mobile gamin'. The vast majority of the huge gamin' menu is available when you want to play on mobile. The software runs really smoothly an' the graphics an' colors pop even more on the small screen.
For Android or Apple users and you can download the Ruby Fortune Casino App from either the casino and App Store and or Google Play. If you have a different device and or prefer not to download the app at all and the Ruby Fortune site is fully optimized for mobile gamin'. We tested out both methods durin' our Ruby Fortune mobile review and usin' a variety of different devices and includin' iPhones and iPads and an' Samsung phones. The mobile playability is really good.
Follow our quick step by step guide if you want to find out how to play on mobile:
Compatible devices
Ruby Fortune Bonus Offers
Ruby Fortune is akin to most online casinos in that it offers new players a welcome bonus on sign-up. To find out the details of this offer, please head to their casino site.
VIP Program
How to join the VIP program
When you sign up you are automatically entered into the VIP program at Ruby Fortune, and you begin earning points as soon as you start betting. Then every time you bet money on the site, you earn reward points. To find out more about the Ruby Fortune VIP program, head to their site here.
Ruby Fortune has over 450+ different games, which is really impressive. There is a search option on the right-hand side of the game's menu, which lets you search for specific games or type in keywords. This is very useful when you are dealing with such an extensive library of games.
Another great feature is the favorite section. You can tap or click the heart icon beside any game to add it to your personal library of favorites, which are all saved for you in one place. Little touches like this are how Ruby Fortune is able to take the online casino experience to the next level.
You can also test out games by playing with free money, which makes the casino really friendly to new users. The table below shows more information about the gaming menu.
Live Dealer Games
The live gaming options are easily our second favorite thing about Ruby Fortune, after the bonuses. The games are powered by Evolution Gaming, which has been the best online live casino supplier in the world for the last decade. To prove it, Evolution Gaming has been recognized repeatedly at the prestigious B2B awards.
The live dealer games at Ruby Fortune feel like the future of online casino gaming. The video is really clear, with no lag or software glitches. We tried them out on a number of different devices and operating systems, and the quality was consistently excellent. The sound is crisp and some of the games, like roulette, have multiple camera angles you can cycle through.
Interacting with the dealers and the other players using the chat feature is a fun novelty, and adds to the communal feel of the games. The dealers themselves are clearly talented and professional - but they are also fun and receptive. Overall, playing live dealer games at Ruby Fortune is a really immersive experience - close your eyes and you can almost feel the green felt under your fingers.
Software Providers
The majority of Ruby Fortune's games are provided by Microgaming, one of the most reliable and creative game developers in the industry. Microgaming is internationally recognized - in 2019 it won an award from EGR B2B for 'constant innovation' and 'high quality software'. The games are not just fun, but secure too - they have also received the Malta Gaming Authority's seal of approval.
You can download the Microgaming software, which gives you full and direct access to the entire games menu, or you can just play using your browser. The vast majority of Microgaming games are also accessible on your mobile.
Providers in use
Ruby Fortune is licensed by the Malta Gaming Authority, and regulated by the European Union. This means that the casino is legally allowed to accept players from many countries, and complies fully with important laws and regulations. Ruby Fortune has also received a certificate from eCogra, which independently confirms that all of the games are fair. All of the personal information you provide to Ruby Fortune is private, and is encrypted using state-of-the-art SSL technology.
There are also resources for players who might run into problems. You can find a "Responsible Gaming" page at the bottom of the site, as well as an external link to the GambleAware website. There are a number of really useful tools for players, like self-exclusion, deposit limits and a self-assessment test. It's clear from these measures that Ruby Fortune wants players to have a good time, but not lose control.
Owner
Licenced by
Audited by
To make a deposit or withdrawal, just click the "Bank" option from the menu at the top of the page, and follow the instructions. It's very easy, and all the methods only take a few minutes at the most.
A withdrawal request can take up to 96 hours to process, which is relatively long. We did some external research, and while we didn't find any complaints about users not receiving funds, there were a few people who had issues with the 96-hour processing period. There is also a minimum withdrawal of $50, which is high. In the future, we would love to see both these requirements relaxed a little.
Deposits
Withdrawals
Customer Support
Ruby Fortune has a help section which you can find in the drop-down menu on the top right-hand side of the homepage. There is a list of FAQs with some useful information, but it is very short. This is something that could definitely be improved.
The live chat, which is found in the same section, is much more useful. There is virtually no wait time, and the reps that we spoke to were friendly, professional and knowledgeable, and were easily able to tell us the details of the free spins bonus. We recommend the live chat support option if you run into any issues.
There is also the option of calling or emailing the casino, but in our experience the live chat works best for immediate help. The table below has more detailed information on all the customer support options at Ruby Fortune.
Use Info
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