McAfee Premier Success Plan includes integrated Professional Services committed to helping you maximize your security investments accross people, process and technology so that they deliver the desired value over time; on-demand eLearning courses and instructor-led training. Product based solution services options, delivered by consultants, including technical assessments, upgrade assessments, design reviews and optimization services. Solution Advisory options include custom workshops to address timely topics such as data privacy and cloud securty. The Premier Success Plan also includes the services of an assigned Customer Success Manager* and an assigned Assigned Technical Contact, who complements strategic programs with breaking issues and threat trends, and streamlines escalation and situation management.