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Source: https://www.focaloid.com/blog/how-custom-software-development-helps-businesses/

How Custom Software Development Helps Businesses
It is the development of software specifically created for the unique requirements of an individual or organization. Unlike off-the-shelf solutions which are available to organizations of all types and sizes, custom software fits the entity for which it was designed. Custom software is also referred to as bespoke software. By the way, there are many experienced and competent custom software development firms in the UK and the US.

Usually, many companies buy the same off-the-shelf solution. As generic software is sold in bulk the seller can afford to offer a discounted price. On the other hand, custom software may not find many buyers other than the one for which it was designed. Custom software solutions may be built in-house or outsourced to a third party. Did you know that custom software development for small businesses is rising in popularity day by day and there are custom software development companies in the UK offering solutions?

Examples of generic software include Salesforce and SAP. Once, most companies used to buy generic software to meet their requirements. However, that trend is changing.

What are the advantages of custom software development?
Save money - Companies may have to pay more money for purchasing custom software as compared to generic software. However, custom software doesn't have to be modified later to meet the changing requirements of the company. Thus, in the long run, precious money, effort, and time are saved.
Reduced risk of cyber threats - Hackers is more aware of generic software catering to many organizations. Whereas custom software is used by only a single organization. It is safe to say that custom software is less prone to hacking than generic software.
No unnecessary functionality and features- When it comes to generic software there are certain functionality and features that companies don't need or desire. Yet the company has to pay for them. This is not the case for custom software solutions that have only the relevant features and functionality.
Make money by selling the software to other entities - If a company owns the software it can sell it in the market. It is a good move to do custom software development and sell the solution to companies in the UK and US.
Superior privacy- Entities don't have to divulge business data and processes to external organizations. Confidential data and business secrets remain private.
After-sales maintenance and support- If the organization that sold the generic software goes out of business or ceases support for the product, then their clients are left in the lurch. This is not the case for custom software owned by an organization.
Scalability - As the business grows it is easier to scale up custom software as compared to off-the-shelf software.
Keeps in mind the existing training personnel- As the custom software doesn't have extra features and functionality, it requires less time and effort to train the company's staff on how to use the software.
Superior Integration - Since custom software is designed as per an entity's unique technological and functional requirements it can be designed for seamless and efficient integration with internal and external departments of the organization.
No need to buy extra hardware - Off-the-shelf solutions may require different or additional hardware. This costs money to buy and effort and time spent in training on how to use new hardware. The custom software is designed keeping in mind the existing hardware and infrastructure.
User-friendly interface - Generic software does not factor in a particular organization's staff ability and convenience. The custom software solution provides a user interface keeping in mind the technical knowledge of the organization's personnel.
More effective and efficient - Custom software is designed factoring in the existing infrastructure, domain knowledge of human resources, size of the organization, and the business model. Hence a more effective and efficient solution is created.
Improved flexibility - In the future, a company's needs may change or evolve. It is easier to tweak custom software to meet the changed requirements as compared to conventional generic software.
Reduced dependence - In the case of off-the-shelf solutions, if there are problems with the software, companies have to depend on the seller of the solution to solve them. If there is custom software developed in-house the company gets faster and more reliable service.
Higher ROI - Custom software is designed, developed, and tested as per the company's capabilities, infrastructure, talent pool, and line of business. Thus there would be better results, productivity, and ramped-up revenue as well as profits when custom software is deployed.
Enhanced customer service - Generic software may not focus on the customer type of a particular company. On the other hand, custom software solutions focus on the existing type of customer base. Hence, customer needs are better understood, and knowledge about the customers is more which results in overall stellar customer service.
Provide personalized customer experience - Companies are familiar with the requirements, likes, dislikes, and preferences of their existing customers. Instead of modifying off-the-shelf software, it is easier to design custom software in order to give a personalized and superior customer experience.

It is advisable to check on the custom software development process
followed by entities before hiring them. For your information, Focaloid is a leading company specializing in offering custom software development services in the UK and US.

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