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Frontline Health Care Worker in Australia If you are looking for Frontline Health Care Worker courses in Australia. Then, Heed Health Education is for you. Develop the skills and knowledge required to manage non-emergency and emergency situations. Individuals are required to follow procedures, evaluate scene safety and identify any security risks and to communicate and coordinate with other emergency services personnel involved in patient care at the scene. Heed Health Education does not offer paramedic courses, but it can be a stepping stone to that career path if you aspire to become a paramedic or want to assist paramedics.