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As a mold expert, I have investigated over one thousand mold cases. Doing the same thing over and over, skill sets improve to solve mold issues. Mold is everywhere and plays a critical role in the world we live in. Sampling and lab reports are all helpful in solving Mold riddles. Reliance on customer interaction is paramount to success. Trust and rapport are as important as Mold decontamination as texting are to a teen! (Seriously, my background in Social Work comes in handy for Mold Remediation.) People are the best barometer/index of Air Quality. The enjoyment derived from alleviating human suffering is more enjoyable than remediating Mold.