It is a known fact that Salesforce is ranked top among the smartest CRM softwares in the world right now. After the introduction of Einstein AI into the platform, Salesforce has deployed this technology to improve its CRM capability in the cloud-based space, bringing the power of artificial intelligence to every Salesforce user. Salesforce Einstein uses machine learning, predictive analysis, natural language processing, deep learning, and smart data delivery to power their existing CRM services.