A US healthcare company (XYZ) had embarked on a journey of moving its customer relationship operations from the legacy CRM system to Microsoft Dynamics CRM. After thorough search and referrals, It had identified a partner to implement CRM. But, Within a week of going live, it had encountered a critical memory leakage issue in the system that had brought down the system causing serious impact on the business. Read the Case Study US Healthcare Company encountered a critical memory leakage issue that had brought down the system causing serious impact to the business.
