1-844-868-8303 Qantas Airways is a popular airline and bestows a seamless flight booking experience on its travelers. Due to the high volume of refund requests, it might take around eight weeks to process a refund, so be patient after submitting the request. If your Qantas refund policy takes more time than expected, you can contact Qantas customer service to track the status. However, look at the upcoming sections for important details about the refund terms and conditions at Qantas.