In addition to providing diverse mortgage products, Joseph Shalaby prides himself on a level of customer service that can not be attained by any other mortgage broker, as Mr. Shalaby has a very large support staff that is always available for his clients. Joseph Shalaby is always striving for rapid progress from application to closing of mortgage loans, with a commitment to close a mortgage in 10 days, and a two-day window for completing most other steps of the loan process.