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Dell support assistant is the pre-installed best software program for dell laptops and computers. Dell Support Assist also evaluates the health of our servers, storage, and networking devices to eliminate downtime before it even starts. The dell assist is not responding due to some virus and malware come into the programming that corrupts our data and slows down our speed. “dell support assist not working windows 10” • Type Dell.com/Support/Support Assist. • Scroll down to the Get Started. • Click on Download Support Assist for PCs and Tablets. • Click Run. • Support Assist is installed. • Press the Windows logo key and open the Support Assist application. Fix dell “support assist not working” 1. Rename dell file • Open the dell laptop window explorer and type c:\Program\fo;es\dell\supportassistagent\bing\resources • Find the file with the name New-Dell-Logo-White-small • Right-click on the file and click on rename option. • Type “New-Dell-Logo-White” and save the same. 2. Check for the window update • Click on the window icon press Win + R key together. • Type Window update in the search box. • Click on check for updates. • If an update is present then we will install it. • Reboot our computer. 3. Try to Uninstall and Reinstall Dell Support assist We can try to resolve this issue by uninstalling support assist and then reinstall it for a new start the programming. Type the apps and features in the windows search box and click on apps and features to open it. Next to remove all the files related to support assistance. Once the uninstall is completed, restart the system and then reinstall the latest version of the software from the internet. We uninstall the leftover registry files using Revo uninstaller. Once the files are deleted, restart the system and re-download Support Assist. 4. Check for virus and malware The application stops working when the virus or malware comes on the computer. So make sure to check our computer and laptop that doesn't have any kind of virus or malware. We need to scan our computer with Malwarebytes anti-malware.