Like CRMJetty Marked 6 years 4 months ago onto Hold Tunes are Out of Style: Upgrade with a Custo… Re-mark Source: https://www.crmjetty.com/blog/hold-tunes-are-out-upgrade-with-customer-portal/ Your support staff deserves as much attention as your customers. Invest in a customer portal, and do both at the same time. Comment