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Source: https://www.forcetalks.com/blog/facebook-salesforce-integration-why-you-should-care-and-how-it-is-suppose-to-be/

Category: Business

Like SMS is best when it comes to targeting audiences with lower-end mobile phones, even without internet connectivity. WhatsApp is good when it comes to the best messaging app, and you want to target audiences globally. In the same way, Facebook also administers its presence in the list of top 3 messaging channels. Also, Facebook is the no. 1 social media app, making it a perfect platform for businesses to increase their audience base. This makes Facebook Salesforce integration essential for users to have the best channels for their business.

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