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An OMS automates the entire order management process and handles all the functions and activities involved in accomplishing the order of a customer. With the help order management system your employees and customers can view and track each order from beginning to end, and it helps you monitor and analyze the overall efficiency of the process. OMS is organized into these five specific categories: -Multiple Customers -Complex Shipping Terms -Flexible Pricing Models -Booking/Billing/Backlog Metrics -After-sale Inventory Tracking