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Business
The global contact center software market was valued at US$23,174.75 million in 2021 and is estimated to grow at a compound annual growth rate (CAGR) of 19.1% between 2022 and 2029. This can be attributed to rising adoption of contact center technologies in customer-service industries such as BFSI, retail, healthcare and telecom to ensure accurate, consistent and timely queries resolution.
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