Category: Technology

Cloud service providers (CSP) are firms that offer network services, infrastructure, or business applications in the cloud. These cloud services are hosted in a data centre that can be accessed by CRM softwares companies or individuals using network connectivity. CRM softwares contains valuable and sensitive customer information. With the cloud based security environment, this raises a lot of red flags when it comes to security: -Preventing phishing and malware attacks -Authenticating authorized users -Managing user-sharing policies -Encrypting data -Monitoring transaction logs