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When should you issue a credit note or credit memo? A credit note or credit memo can be issued by the seller when either the sales transaction did not proceed according to the sales terms and conditions or if there was an error in the sales order or sales invoice. The type of credit note or credit memo depends on the reason why it was issued and how much money needs to be returned to the buyer, if any at all. Issuing credit notes and credit memos can be important to your business, but you should only issue one if it’s necessary. #CreditNote #CreditMemo #MemoSoftware