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What is Dynamics 365? Microsoft Dynamics 365 is a cloud-based business applications platform that incorporates CRM and ERP components, as well as productivity apps and artificial intelligence features. Dynamics 365 was introduced in 2016 when Microsoft integrated its ERP solution, Dynamics AX, with its CRM product, Dynamics CRM. Microsoft was one of the first big suppliers to combine ERP and CRM features directly. to read more please visit: https://www.zelitesolutions.com/microsoft-dynamics-365-crm/
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