What is a chatbot and how it works... | Yoomark

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NeusCulada
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What is a chatbot and how it works
A chatbot is a special program that communicates with the user according to a preset scenario. A chatbot can answer and ask questions to the user, search for information, and perform simple tasks. Chatbots can communicate in text or voice form.

Usually the script the chatbot follows includes the most popular user questions and answers. If a person asks a question that is not in the script, the chatbot "calls" him and the operator joins the dialog with the user.

Chatbots can work on different platforms and go now to try.

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NeusCulada

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