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Marked 4 years 2 months ago onto Telecommunications Solutions, CX solutions

Source: https://theblackchair.com/five-ways-to-optimise-contact-centre-cloud-migration

Ways to Optimise Contact Centre Cloud Migration

Contact centre cloud migration is a process fraught with complications. It requires communication with different departments, careful handling of information (customer information), preparation for the unexpected and attention to call quality. Migrating to the cloud reaps long-term rewards but is also fraught with complications. However, by working with the right partner and following the right tips, your cloud migration can be successful.

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Technology
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telecommunications solutions
Workforce Management
Enterprise telephony management
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