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Technicians working on-site, in the field, and in remote locations often come across problems which are beyond the purview of their job or their problem-solving ability. Yet, they are expected to resolve issues at the earliest and ensure there is no interruption in the part being manufactured, the line being tested and the inventory being shipped. In such a scenario, what do technicians do? Who do they reach out to? Dynamics 365 Remote Assist aims to overcome this challenge that plague technicians day-in and day-out – across the globe. Using Augmented Reality technology, Remote Assist enables technicians to get in touch with remote experts using a PC or mobile device and collaborate with them in real-time to troubleshoot issues and solve problems.Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, HoloLens 2, Android, or iOS devices.
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