Operations management has grown in importance in recent years, as today's customers demand speedy and accurate delivery, as well as variety. Operations encompasses all activities required to deliver a product or service to the customer, and successful management of these activities requires a strong understanding of the company's operations and effective coordination. IT and systems, when combined with operations, can help make these processes more organized and efficient. Management training programs that focus on systems and operations are particularly valuable in today's rapidly changing digital landscape, and can help prepare students for success in a wide range of organizations.