Odoo Live Chat has been designed in a way to help the users to engage in direct communication with the customers visiting the website. Here, we can get a dialogue box and this is the tool that is used to communicate with the clients. The box will be opened when any user enters the website. When using Odoo a small dialogue box will be opened on the screen. This box is the communication box or chat box where the customers can interact with the sales team members. The highlight of this tool is that it improves the prospect of the business by providing a lead to the marketing team. The live chat is also expected to speed up the sale process as communication becomes instant with this app. The major benefit of Live chat is direct communication with the customers.