Microsoft Dynamics 365 is a platform for cloud-based business applications that integrates elements of customer...

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Category: Technology

Microsoft Dynamics 365 is a platform for cloud-based business applications that integrates elements of customer relationship management (CRM) and productivity software and tools for artificial intelligence. Sales, marketing, customer service, and field services are just a few examples of CRM modules. CRM technology’s uses include sales, marketing, customer service, and technical support, to name a few.

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What is CRM? CRM Software Overview | Zelite

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