Jeff has a diverse background of more than 20 years in information technology spanning basic research, software and system engineering, enterprise architecture, IT Operations, Service Desk, program and project management, and business consulting. He started his career developing technology skills in several software and system engineering positions and was soon encouraged to lead others. His formal transition to leadership began in 2003 when he defined a new IT service at S&P Global and grew the team from 3 to 33 engineers.