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Source: https://howtoadd.net/windows-cannot-connect-to-the-printer

If your printer is faulty and your Windows cannot connect to the printer, consider the steps given below to fix the problem.
Disable any third-party antivirus software on your computer and check whether the issue is resolved. Also, disable the Windows Firewall.
For a wireless connection, make sure to connect both devices to the same Wi-Fi network.
For a USB connection, connect the printer and computer directly and avoid using a hub or switch.
For an Ethernet connection, check whether the network cables are connected properly. Replace the cables if they are defective.
You need to connect the network cable to the modem and fix the other end to the WAN port on your router.
Connect another network cable to the LAN port on your router and fix the other end to your computer.
Once you have made the connection, you will be able to print from your computer.
If the Access is denied message appears on the screen, press the Start menu and search for Add printer. Then, click on it from the search result.
In the Add printer wizard, continue with the on-screen instructions to add the printer.
If the issue persists, check the printer driver.
Uninstall the printer and reinstall it.
You can easily download the latest driver version from the official website of the printer.
Once you have downloaded the driver, open the installer file.
Continue with the on-screen instructions to install the driver.
Now, reboot the printer, computer, and router once the installation is complete.
You have now successfully see to fix windows cannot connect to the printer.

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