Category: Technology

The CRM CTI Framework is a flexible, open-ended infrastructure applied on top of Sage CRM to allow for a customizable and extendible CTI integrated system. The Framework includes several additional features over the standard CTI functionality in Sage CRM. With the CRM CTI Framework, we introduce a platform that can have completely customizable CTI integration with CRM. A standard feature set is delivered as part of the Framework, which adds value from the offset. Therein, you may additionally map your business process to your telephony life cycle. #SageCRM #SageCRMCTI #SageCRMFramework #CTIFramework #CTIIntegration #CTIIntegrationCRM #CRMCTI #SageCRMAddon