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Business operations play a pivotal role in delivering the right customer experience. Business operations play a pivotal role in delivering the right customer experience. It denotes that the processes have been co-ordinating as expected. These deliverables are essential to building goodwill in the market. With the emergence of businesses in every sector, there arose a need for automation. As most of the processes were manual, there was a need for supervision every time. This increased micromanagement in the business and lead to conflicts. As businesses flourished, automation became the need of the hour. Finance and Accounts Human Resources Marketing Sales Customer Service Read Full Article on Website