Alepo's Omnichannel Self-Care for telcos improves self-care adoption using multilingual omnichannel experience, NLP-based chatbots, and more. Customer experience (CX) helps telcos differentiate themselves and stand out in the busy telecommunications market. As customers become more digitally savvy and reliant on digital services, their expectations from their service provider are also evolving. They now expect more control over their accounts and access to 24x7x365 support using the platforms of their choice. Alepo's Omnichannel Self-Care helps service providers enable effortless, interactive, personalized, and digitized CX. It improves revenue by introducing automations and AI chatbots, reducing the load on call centers, lowering sales and marketing spending, and accelerating inbound leads.