The tendency of having several communication channels is the first. Yes, what you just read is true: in order to respond to client inquiries, both...

Regardless of the industry, handling call forms from customers is a requirement. It also has to do with how well that certain organization is...

Be it any industry, handling call forms from customers' end is something mandatory. It is also related to the growth of that particular...

This is tiring work and also requires expertise in assuring the best conduct towards the customers. In the last few years, the demand for inbound...

In the current competitive global business environment, no organisation can afford to ignore incoming client calls. If handled correctly, each...

If you work in business, you must be familiar with the adage "Growth is change." Simply said, it indicates that an organization may advance only...

What are the basic requirements that are needed when one thinks of establishing a start-up? Funding and idea are the core need but what makes...

Major changes that have affected many different industries over the past few decades have been sparked by the market expansion of FinTech...

Today's world, which is advancing toward digitalization, requires business process outsourcing (BPO). Because it is a cheap choice that gives them...

Customers are a company's lifeblood. No business can hope to thrive without customers, which is why a comprehensive inbound and outbound customer...

A virtual receptionist functions similarly to your company's actual receptionist, who is stationed near the entrance to assist customers. A...

Founded in 2020, amid the pandemic Volans Infomatic Pvt. Ltd. is a true example showcasing how hard work can attract growth. Volans is a renowned...

Founded in 2020, amid the pandemic Volans Infomatic Pvt. Ltd. is a true example showcasing how hard work can attract growth. Volans is a renowned...

The outsourcing market has expanded to include a number of different models, including the Fixed Price Model, Body Shopping, Freelancing,...

Each individual piece of information can yield insights if it's presented in the correct way, so data formats aren't one-size-fits-all proposition...

Each individual piece of information can yield insights if it's presented in the correct way, so data formats aren't one-size-fits-all proposition...