harry97
Marked 2 years 11 months ago onto Bookmark
Source: https://www.wipro.com/applications/cognitive-process-automation--5-pitfalls-...
Automation with the intention of removing routine activities will take away the focus of maximizing stakeholder value. Process reimagination with customer value (and associated digital value metrics) paves the way to fine-tune the digital objective and help in monitoring the value delivered by the process. This pushes the automation from establishing digital labor to self-thinking platforms using CPA.
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